I’ll try to keep this brief(edit: I may have failed), but looking for advice to resolve an issue.
Wife dropped her car off last month, 9/12, for PDR resulting from hail damage. 9/12 was the first available appointment following her “virtual claims adjuster visit” in mid- August.
State Farm and the body shop have been communicating back and forth with supplement requests with photos/ evidence for about 30 days which is the limit of our rental coverage.
Her vehicle has not been touched since drop off, and we’re now on the hook for the rental costs exceeding 30 days.
I don’t recognize a reality where bureaucracy and delayed action by SF and the body shop result in me incurring the rental costs.
I’ve had SF coverage for over 25yrs and accepted paying higher rates knowing that claims would be hassle-free. Evidently SF operates like the low cost insurers now, but that’s a different topic.
I know we have insurance and repair facility experts- how can I avoid paying the rental? (we’re returning the rental tomorrow and retrieving her car until the final estimate is approved)
Wife dropped her car off last month, 9/12, for PDR resulting from hail damage. 9/12 was the first available appointment following her “virtual claims adjuster visit” in mid- August.
State Farm and the body shop have been communicating back and forth with supplement requests with photos/ evidence for about 30 days which is the limit of our rental coverage.
Her vehicle has not been touched since drop off, and we’re now on the hook for the rental costs exceeding 30 days.
I don’t recognize a reality where bureaucracy and delayed action by SF and the body shop result in me incurring the rental costs.
I’ve had SF coverage for over 25yrs and accepted paying higher rates knowing that claims would be hassle-free. Evidently SF operates like the low cost insurers now, but that’s a different topic.
I know we have insurance and repair facility experts- how can I avoid paying the rental? (we’re returning the rental tomorrow and retrieving her car until the final estimate is approved)