I posted about a week ago about how I went to change my spark plugs and couldn't get one out. I had Ford do the last spark plug change and they never told me that there was a problem with the head. Well, I went and talked to them today after they had a chance to look at my truck and they said that it was not their fault and they are not going to fix it. They are saying that when I first brought the truck in for a spark plug change, it had aftermarket plugs in it and they were all loose (I bought the truck used and this was a problem caused by the guy before me). Anyways, Ford is saying that it's my problem. Here is my problem.
1) If they took my old plugs out and put new ones in and now their plugs won't come out, how is that my problem?
2) They wrote on the invoice from the first plug change that the plugs were loose and they "luckily" got the new ones tightened down. This to me doesn't mean head damage. That might be what them meant, but I am still learning more about vehicles everyday and I haven't read the chapter on other form of english yet.
So now what do I do? All of the plugs are in and tightened down but the next time I go to change the plugs, it is going to cost me about $3,000 to $5,000 to get it done. I am driving a time bomb that might last me a week or 2 years. Part of me wants to sell the truck but then there’s that whole moral thing. I don't have the money to get it fixed now and I don't have another mode of transportation I can sport WHEN the truck dies.
Whats a man to do?
PS. I am thinking of following this up with a letter to Ford Motor Company because I am not happy with the answer but I am not sure if I have a leg to stand on. Also, the lady who is the customer service rep. at the dealership I went to actually rolled her eyes at me while I was telling her that I didn't understand why this was my problem. That f*uckin pissed me off.
1) If they took my old plugs out and put new ones in and now their plugs won't come out, how is that my problem?
2) They wrote on the invoice from the first plug change that the plugs were loose and they "luckily" got the new ones tightened down. This to me doesn't mean head damage. That might be what them meant, but I am still learning more about vehicles everyday and I haven't read the chapter on other form of english yet.
So now what do I do? All of the plugs are in and tightened down but the next time I go to change the plugs, it is going to cost me about $3,000 to $5,000 to get it done. I am driving a time bomb that might last me a week or 2 years. Part of me wants to sell the truck but then there’s that whole moral thing. I don't have the money to get it fixed now and I don't have another mode of transportation I can sport WHEN the truck dies.
Whats a man to do?
PS. I am thinking of following this up with a letter to Ford Motor Company because I am not happy with the answer but I am not sure if I have a leg to stand on. Also, the lady who is the customer service rep. at the dealership I went to actually rolled her eyes at me while I was telling her that I didn't understand why this was my problem. That f*uckin pissed me off.
