What is Oasis and how do I find the SSM #'s for our cars?
Originally posted by hockeypuck_74
Still is. My service department just printed out the Technical Service Bulletin regarding a front end issue for me.
:thumbsup: That about sums it up. by the way, was I right about the salvage vehical info?Originally posted by RKANYZ
OASIS is a worldwide ford database that all ford dealerships have access to. if you have work done to your car at a dealer in jersey then move to alaska and have work done at my dealership I can access OASIS to see your repair history.It has build info for your vehicle(engine and trans type etc.),warranty start/build dates and extended warranty info. I can also enter symtom codes for your problem and check for SSM's and TSB's. SSM's (special service messages) are only accessible through OASIS as far as I know because they have not yet become a TSB. we also have a technical hotline and a website for even more info. all good tools for the dealership techs. pulled my ass out of the fire many times.