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Lethal Performance
Wrong product sent and can't get a reply by email
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<blockquote data-quote="2003Slobra" data-source="post: 3712440" data-attributes="member: 17486"><p>Beau,</p><p></p><p>I can understand your frustration about this dilemma and I asure you we will take full force to get your right product and your good graces with our company. </p><p></p><p>I remember speaking with you about your order before I shipped it. I informed you about the situation on which parts I had and which I didn't, telling you I could ship it out and for you to have it the following day before the weekend. I told you that the other item, the Gauge Pod was drop shipped since I didn't have it in my possession. That is excatly what happened.</p><p></p><p>I order your part as the Ford Racing Part but I honestly believe Ford does not make any sort of Gauge Bezel or Pod. I am starting to think about and believe Ford sells the Autometer piece. I have been looking into this, and should be getting a call back tomorrow.</p><p></p><p>The only thing I want to do is get you your right piece and what you paid for. I have sent you numerous emails trying to correct this in a timely fashion but I have not heard back from you in any way. I wrote you two times just in the last week and a half. Once on 5/30 and the other just yesterday on 6/5.</p><p></p><p>Both of these are the following emails;</p><p></p><p> </p><p></p><p> </p><p></p><p>Please email me back or even call me so we can take care of this. I asure you this has been noticed and there would never be a time when I wouldn't shy away from somebody for any reason. At Lethal Performance everyone will be treated with the same curiosity as anyone else, even if you spent $1 or $10,000. </p><p></p><p>Speak to you soon,</p><p></p><p>Matt @ Lethal Performance</p></blockquote><p></p>
[QUOTE="2003Slobra, post: 3712440, member: 17486"] Beau, I can understand your frustration about this dilemma and I asure you we will take full force to get your right product and your good graces with our company. I remember speaking with you about your order before I shipped it. I informed you about the situation on which parts I had and which I didn't, telling you I could ship it out and for you to have it the following day before the weekend. I told you that the other item, the Gauge Pod was drop shipped since I didn't have it in my possession. That is excatly what happened. I order your part as the Ford Racing Part but I honestly believe Ford does not make any sort of Gauge Bezel or Pod. I am starting to think about and believe Ford sells the Autometer piece. I have been looking into this, and should be getting a call back tomorrow. The only thing I want to do is get you your right piece and what you paid for. I have sent you numerous emails trying to correct this in a timely fashion but I have not heard back from you in any way. I wrote you two times just in the last week and a half. Once on 5/30 and the other just yesterday on 6/5. Both of these are the following emails; Please email me back or even call me so we can take care of this. I asure you this has been noticed and there would never be a time when I wouldn't shy away from somebody for any reason. At Lethal Performance everyone will be treated with the same curiosity as anyone else, even if you spent $1 or $10,000. Speak to you soon, Matt @ Lethal Performance [/QUOTE]
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Wrong product sent and can't get a reply by email
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