My parents have a 2012 Ford Fusion that the motor took a shit. We believe it was caused by the timing belt tensioner but we are not certain on that. What we are dealing with now is Ford is not wanting to warranty the motor after my parents was told they needed receipts for all oil changes. We was told they needed one for every six months.
So after we provide the receipts to the dealer, now they are saying that they can't prove those were used for this car. This has been a really big hassle and I am trying to help them out with all of this. Any opinions and help would be appreciated.
Thanks!
So after we provide the receipts to the dealer, now they are saying that they can't prove those were used for this car. This has been a really big hassle and I am trying to help them out with all of this. Any opinions and help would be appreciated.
Thanks!