Ok Im not talking bout the product. Just a service issue that sucks and looking for sugestions. I bought a whipple for my cobra earlier this year. I was in the middle of a engine build and well it took awhile. So I go to finish it earlier this month and for the first time Im assembling the whipple and I also put the 3.0 pulley on. Its not the right one I call them and they tell me its the one for the Lightning. Now heres the issue they made the mistake and they will not take it back W.T.F. they will not trade me for the cobra one . Iv never heard of such a thing I mean they tell me because Im outside of thirty days. You think thats right am I being un reasonable I mean I never used the pulley at all and its brand new. I just was expecting better service after spending 3000 grand with them.
A bad experience with whipple what u think?
- Thread starter Calithekid
- Start date
Hmm. sell the Lightning Pulley to one of the Lightning Goo Ruu's and with the $$ buy a cobra pulley ..
Yeah brother I plan to I just cant believe how whipple such a big name wont trade or take cxare of such a simple thing basically a big F U to me. huh
You would think they would be kinda flexable $3000 later. Kinda doutch!
Did you purchase the kit directly from them or from one of their dealers?
I've been dealing with Whipple for over 2 years now and that doesn't sound like something they would do. Hope you get everything resolved. Jared
I've been dealing with Whipple for over 2 years now and that doesn't sound like something they would do. Hope you get everything resolved. Jared
From them....
I know !! And they have a great rep thats why I was shocked over soething so small and simple and of coase after I spent the money for the whipple and THEY messed up and gave me the wrong pulley. I mean I didnt return with in 30 days but I didnt put the blower on till just recently you know MONEY restraints. Kinda mad
I know !! And they have a great rep thats why I was shocked over something so small and simple and of coarse after I spent the money for the whipple and THEY messed up and gave me the wrong pulley. I mean I didnt return with in 30 days but I didnt put the blower on till just recently you know MONEY restraints. Kinda mad
I have spoke the Dustin Whipple on several occasions and he and Shaunda have always bent over backwards for me. I lost the cap for the oil reservoir and they sent me another one for free. Something is up. Who did you speak with?
-Jeff
-Jeff
That sounds weird. I don't get why the hell they wouldn't take the pulley back, regardless of the policy.
Try contacting someone else about it if you already haven't done so. Maybe you just spoke with a new employee or something :shrug:
Try contacting someone else about it if you already haven't done so. Maybe you just spoke with a new employee or something :shrug:
Yeah, I had some problems with their CS as well. Not top notch for sure.
Since the pulley was never used I do not see the problem of whipple just swapping it out. Keep on them and get the right pulley. I used to have a whipple and their CS was good when I needed something.
Ill keep trying, at first I was like ok when they told me. But then I started to think about it..... this kindaa sucks LOL.
Go on modular fords and pm dustin directly he should handle it for you for sure
I would call them back and speak to another rep. This doesn't sound right.
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