So last November a drunk driver hit the car behind me and pushed him into my car. It was nothing major, just a cracked bumper. Anyways, I took my car to a reputable body shop around my area to get it fixed. Two weeks later, (Dec. 9th to be exact) I picked up my car and noticed some white stains on my wheels, but I figured it was some residue from compound/polish. However what caught my attention was that all 4 wheels were like that. So I got home and tried to wash it off, but the stains would not come off. Granted I had just done a complete detail on the car in August. Here is what the car looked like after
Polishing the wheels
And this is how they looked when I picked it up in December. Notice the little white stains?
So I called them up the following week and told them about it. They claimed there was nothing in their body shop that would have caused such staining, but they told me to take it in and they would have them cleaned and polished for me. It took them an entire day to clean them. However when I got my car back, they were a lot worse. Here is how they looked after I picked up from them
That same day I picked up the car I told them that they now look worse and they said they would talk to my insurance and see what they want to do. After about a month (January, 2016) the insurance guy called me and told me it was determined that they the shop had indeed caused the damage (I was like NO SHIT!) and they referred me to a wheel repair shop. Since my wheels are anodized, the repair shop told me they did not anodize and many shops locally don't and those that do charge a shitload, but they said they could powder coat them have them look similar. This did not sit well with me. I like the idea of my wheels being anodize, which provides extra protection against the elements such as weather and brake dust, especially because I daily drive it.
I brought this issue up to the body shop. They said they would contact me back. From this point on, it was always me calling them to see if there were any updates. I felt like I was being blown off by them so I told them I wanted new ones from CCW (This is February now). They asked me for a quote, so I sent it to them. After a few days they called me back to let me know they were not going to pay that kind of money (Quote for the wheels was $3700).
Just a few days ago they called me to let me know that they were willing to buy me new wheels from some other company or pay me $1500. I literally laughed and told them that was not going to happen and that the offer was really insulting.
So now, it seems I'm going to have to take them to small claims court if they do not want to resolve this issue.
What are your guys' opinion on this? Has anyone had any experience with something like this? Do you guys think I'm asking for too much? Because I really don't think I am. Especially considering the fact that they are CCW wheels
Thanks for viewing guys:beer:
Polishing the wheels
And this is how they looked when I picked it up in December. Notice the little white stains?
So I called them up the following week and told them about it. They claimed there was nothing in their body shop that would have caused such staining, but they told me to take it in and they would have them cleaned and polished for me. It took them an entire day to clean them. However when I got my car back, they were a lot worse. Here is how they looked after I picked up from them
That same day I picked up the car I told them that they now look worse and they said they would talk to my insurance and see what they want to do. After about a month (January, 2016) the insurance guy called me and told me it was determined that they the shop had indeed caused the damage (I was like NO SHIT!) and they referred me to a wheel repair shop. Since my wheels are anodized, the repair shop told me they did not anodize and many shops locally don't and those that do charge a shitload, but they said they could powder coat them have them look similar. This did not sit well with me. I like the idea of my wheels being anodize, which provides extra protection against the elements such as weather and brake dust, especially because I daily drive it.
I brought this issue up to the body shop. They said they would contact me back. From this point on, it was always me calling them to see if there were any updates. I felt like I was being blown off by them so I told them I wanted new ones from CCW (This is February now). They asked me for a quote, so I sent it to them. After a few days they called me back to let me know they were not going to pay that kind of money (Quote for the wheels was $3700).
Just a few days ago they called me to let me know that they were willing to buy me new wheels from some other company or pay me $1500. I literally laughed and told them that was not going to happen and that the offer was really insulting.
So now, it seems I'm going to have to take them to small claims court if they do not want to resolve this issue.
What are your guys' opinion on this? Has anyone had any experience with something like this? Do you guys think I'm asking for too much? Because I really don't think I am. Especially considering the fact that they are CCW wheels
Thanks for viewing guys:beer:
Last edited: