- Joined
- Jun 27, 2002
- Messages
- 2,908
Well, to be honest, there isnt one. I got the car back on Friday and by last night it was grinding and popping out of reverse and popping out of 2nd gear. Both when cold and when warm. so here is what they did to my trans while they had it from july 7 2011 (i picked up the car on Aug 18th from service):
TSB 11-3-18 (fluid)
F-Ring synchro (x2)
CB Cone-ring-synchro (x2)
A gear 6th speed
E bearing assy-needle
A shaft assy Output
BB Cone and Gear assy 5th speed
A gear mainshaft 2nd speed
C Ring Synchro
A seal assy- oil
A Seal-input shaft
A plug-blanking
KB hub synchrO
retainer interlocking spring
"REPLACE 6TH GEAR BLOCKER RING SYNCRO ASSY, REPLACE 1ST 2ND BLOCKER RINGS AND SYNCROS, REPLACE SIFT RAIL BEARING RETAINER, S SEALS AND ALL ASSOCIATED COMPONENTS FOR REPAIR. REASSEMBLE RT OK."
So after over a month of waiting this is what was performed. During this time I contacted Ford Customer Care and wrote a couple of emails explaining the situation and the issues of the transmission. I also wrote to the NHTSA. Look I know some people have no problems with their transmission's and others like me, have issue after issue, so depending on which side of the fence your on, is your point of view. But I don't make the big bucks, i make enough to responsibly own this car, take care of bills and have some left over for living every month. So I felt contacting Ford and bringing the issue to their attention was my best option. I explained the scenario and how there are lots of people having issues with this transmission. They responded back very promptly and had someone contact me and she explained that if the engineers tell the dealership rebuild the trans, that is what they do. Now, i do not doubt the technicians ability but i was hoping they were going to replace the transmission entirely after all to have it rebuilt at 2000 miles is a bit much for me. but said ill give it a try. They also offered to make a one month payment for me which was nice. all in all they were very pleasant and my case is documented.
But, here I am a day later and its acting up. not to the point where if i brought it in to show them what its doing it'll do it every time but it definitely popped out of gear 4 times and grinded or would not go into reverse multiple times. So Ill be contacting the dealer on Monday and let them know whats going on with it.
Id recommend anyone who has this issue to contact Ford and make at least a case number. They contacted the dealer and all of a sudden my phone would ring after not hearing from them unless I called to find out what was going on. they put about 100 miles on my car according to my mileage in on the service sheet so i wouldnt be surprised if it didnt grind or pop out on the tech driving it. A solution to a problem wont come up if the issue is documented enough. anyway I hope my experience isnt the same for others. but i am not giving up yet! i still love these cars!:-D
TSB 11-3-18 (fluid)
F-Ring synchro (x2)
CB Cone-ring-synchro (x2)
A gear 6th speed
E bearing assy-needle
A shaft assy Output
BB Cone and Gear assy 5th speed
A gear mainshaft 2nd speed
C Ring Synchro
A seal assy- oil
A Seal-input shaft
A plug-blanking
KB hub synchrO
retainer interlocking spring
"REPLACE 6TH GEAR BLOCKER RING SYNCRO ASSY, REPLACE 1ST 2ND BLOCKER RINGS AND SYNCROS, REPLACE SIFT RAIL BEARING RETAINER, S SEALS AND ALL ASSOCIATED COMPONENTS FOR REPAIR. REASSEMBLE RT OK."
So after over a month of waiting this is what was performed. During this time I contacted Ford Customer Care and wrote a couple of emails explaining the situation and the issues of the transmission. I also wrote to the NHTSA. Look I know some people have no problems with their transmission's and others like me, have issue after issue, so depending on which side of the fence your on, is your point of view. But I don't make the big bucks, i make enough to responsibly own this car, take care of bills and have some left over for living every month. So I felt contacting Ford and bringing the issue to their attention was my best option. I explained the scenario and how there are lots of people having issues with this transmission. They responded back very promptly and had someone contact me and she explained that if the engineers tell the dealership rebuild the trans, that is what they do. Now, i do not doubt the technicians ability but i was hoping they were going to replace the transmission entirely after all to have it rebuilt at 2000 miles is a bit much for me. but said ill give it a try. They also offered to make a one month payment for me which was nice. all in all they were very pleasant and my case is documented.
But, here I am a day later and its acting up. not to the point where if i brought it in to show them what its doing it'll do it every time but it definitely popped out of gear 4 times and grinded or would not go into reverse multiple times. So Ill be contacting the dealer on Monday and let them know whats going on with it.
Id recommend anyone who has this issue to contact Ford and make at least a case number. They contacted the dealer and all of a sudden my phone would ring after not hearing from them unless I called to find out what was going on. they put about 100 miles on my car according to my mileage in on the service sheet so i wouldnt be surprised if it didnt grind or pop out on the tech driving it. A solution to a problem wont come up if the issue is documented enough. anyway I hope my experience isnt the same for others. but i am not giving up yet! i still love these cars!:-D
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