I had a problem of a wrong part received from RPM.
After several calls and e-mail complaints, they took the part back with no restocking fee. In fact, this was a hand-held SCT tuner. They have a policy of not taking ANY electronics back. I had to pay return shipping (~$9)
It was several calls and e-mails, but I didn'nt pay the fee.
It is up to you if you want to invest in the complaint time............
:beer:
After several calls and e-mail complaints, they took the part back with no restocking fee. In fact, this was a hand-held SCT tuner. They have a policy of not taking ANY electronics back. I had to pay return shipping (~$9)
It was several calls and e-mails, but I didn'nt pay the fee.
It is up to you if you want to invest in the complaint time............
:beer: