Hi guys,
I just purchased a new dell 14r laptop. It will not display a picture at all. I called dell, we did all the diagnostic tests, still no picture. It turns on and the fan is on, so I know it works. I just plugged in in through HDMI on the tv and now I see what I should be seeing on the laptop. What are your thoughts on why nothing is showing up on the actual display?
Update I turned on my handheld flashlight and shined in on the screen. The back light must be off, why I have no clue it's brand new.
Thanks,
Asher
I just purchased a new dell 14r laptop. It will not display a picture at all. I called dell, we did all the diagnostic tests, still no picture. It turns on and the fan is on, so I know it works. I just plugged in in through HDMI on the tv and now I see what I should be seeing on the laptop. What are your thoughts on why nothing is showing up on the actual display?
Update I turned on my handheld flashlight and shined in on the screen. The back light must be off, why I have no clue it's brand new.
Thanks,
Asher
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