Back in July, we found a new home we loved, so we bought it then sold ours. They broke ground on the house in August and it is about two weeks from completion now.
The issue we are having is with the flooring. They installed the flooring (tile and carpet) about three weeks ago before a lot of other things were finished in the house.
I've been going by to check on the progress, and the carpet has shit all over it throughout the entire house and the tile has just as much shit, and it looks like a worker spilled something on one section discoloring the grout.
This is unexceptable to us. The builder has only said that it will be perfect when we move in. They also said they will be professionally cleaning the carpet and tile. I don't think new carpet and tile should need to be professionally cleaned four weeks after install.
I'm almost at the point that I won't close on the house unless they replace the flooring. This isn't a million dollar house, but it's definitely not a starter home either. I don't want to get to closing and have 3200sq ft of flooring that doesn't look new.
My wife is PISSED. That may be where some of my opinions are coming from.
Am I overreacting? Where should I go from here? Closing is scheduled for January 9.
Sent from my iPhone using the svtperformance.com mobile app
The issue we are having is with the flooring. They installed the flooring (tile and carpet) about three weeks ago before a lot of other things were finished in the house.
I've been going by to check on the progress, and the carpet has shit all over it throughout the entire house and the tile has just as much shit, and it looks like a worker spilled something on one section discoloring the grout.
This is unexceptable to us. The builder has only said that it will be perfect when we move in. They also said they will be professionally cleaning the carpet and tile. I don't think new carpet and tile should need to be professionally cleaned four weeks after install.
I'm almost at the point that I won't close on the house unless they replace the flooring. This isn't a million dollar house, but it's definitely not a starter home either. I don't want to get to closing and have 3200sq ft of flooring that doesn't look new.
My wife is PISSED. That may be where some of my opinions are coming from.
Am I overreacting? Where should I go from here? Closing is scheduled for January 9.
Sent from my iPhone using the svtperformance.com mobile app