Stuff like this always interests me:
watched about half of it -
And she's a female driver, generally women know their vehicles less than men do, and may or may not notice the vibrations, etc.
Just my .02
I have been to that dealer in the video( I live in Toronto) a few months ago to service my sister's car. I went in for just an oil change and I just did the front brakes myself prior to going to the dealership. After a very long wait for them to the oil change, they advised my sister that the front brakes need service, I need a brake fluid change, all the wheels need to be rebalanced every 30k kilometers (due to age), new transmission fluid, ect ect. They also told me that the brake pads currently in the car were not OEM Honda pads( I didn't tell the mechanic I bought it from their very own parts department ). Anyhow, this is a 2010 Honda Accord Coupe with only 19k miles on it. They went out of their way to come up with a nearly $2k service bill. The only service the car needed was the oil change, nothing else. I have never been to a dealer that went out of their way to rip someone off like this dealer did.watched about half of it - few points from my professional experience
Dealership 'may be a bit early' on the brake replacement, but who's to say they dont have different thresholds for replacement than The independent mechanic?
And she's a female driver, generally women know their vehicles less than men do, and may or may not notice the vibrations, etc.
Just my .02
I have been to that dealer in the video( I live in Toronto) a few months ago to service my sister's car. I went in for just an oil change and I just did the front brakes myself prior to going to the dealership. After a very long wait for them to the oil change, they advised my sister that the front brakes need service, I need a brake fluid change, all the wheels need to be rebalanced every 30k kilometers (due to age), new transmission fluid, ect ect. They also told me that the brake pads currently in the car were not OEM Honda pads( I didn't tell the mechanic I bought it from their very own parts department ). Anyhow, this is a 2010 Honda Accord Coupe with only 19k miles on it. They went out of their way to come up with a nearly $2k service bill. The only service the car needed was the oil change, nothing else. I have never been to a dealer that went out of their way to rip someone off like this dealer did.
Are those drum brakes on an 08 Civic?!
After working for years in a Ford Dealership as Service and then Operations manager I can go on and on about stories Opposite of this. Glad I'm no longer in that world. The owner of the dealership I worked for (60+ year business) was the straightest person I've ever dealt with..by far, yet 90% of the people in the front door label you a crook before they get there. I can recount several times we would suggest to a customer that they have XXXX many miles left on their brakes, tires, service, etc. Only to have them go to another shop the next time and have all that stuff replaced and come back and yell at me how "they could have been Killed!" Not commenting on the shop in the video, but I take all these stories with a grain of salt after what I've personally seen in the business.