I've been working for BMW for almost 7 years. Right now I'm the internal service advisor, "Reconditioning Manager," at all of our dealerships. I facilitate and execute the processes to bring cars to spec to be sold. I have 6 techs and the detail shop, and deal with the sales managers for three dealerships directly. I don't hire or fire people, but I have a lot of pull within the company and the position I hold is very important. I feel that my stature with the dealership is among the level of management, higher up than a service advisor, yet I don't have the official manager title. I make good money, in the 70k range, and I'm good at what I do and for the most part like my job.
My boss (the service and parts director) has been trying to get me to write service for him for years. I have always said no, because I don't want to face customers all day. ESPECIALLY BMW customers. He said I need to do customer facing service writing for a while before he will make me the service manager at one of the dealerships. The position for service manager has opened up a few times, and my name has been brought up every time but gets shot down because I haven't put in my time with customers.
Anyways, two weeks ago I agreed to temporarily write service at the BMW store because one of the advisors is out for back surgery. I agreed to do it for two weeks, and then go back to my regular job. Friday, one of the new advisors didn't show up for work, or call. Now, with them quitting, I'll be stuck there for the rest of the month at least. I'm trying to decide now if I should stay there and do it for a few years until a management position opens, or put in my minimum time needed to get the hell out of there and go back to what I enjoy doing. I hate it, and loathe going to work in the morning. Boss said he will make it worth my while and they emphasize how much they appreciate me helping, but it ****ing sucks big time. BMW customers are UNBELIEVABLE.
My job is pretty good. I have my own office, don't have to deal with the public, work monday-friday, HOURLY pay plus bonuses, 3 weeks paid vacation, manageable amount of stress, and respect within the company. Would you guys get the hell out and go back to what I'm doing, or hash it out for months, possibly years, and wait for my time to come?
it basically boils down to this:
70K/year now: Happy, not rich or poor, pretty good quality of life. 40 hrs/week. I'm maxxed out in pay for my position
85-100k service advising: Hate life, hate job, 50-60 hours a week. lets just call it an Acute illness. Rapid onset, severe stress at
times. Become a robot and lose all human emotion.
125ishk service manager: Can't get there without writing service for a while, who knows how long, if ever. Better money status,
40-50 hours/week. More of a Chronic stress level. Slow, drawn out, constant stress. Expendable if
people working below me don't perform, could lead to GM eventually.
Input?
My boss (the service and parts director) has been trying to get me to write service for him for years. I have always said no, because I don't want to face customers all day. ESPECIALLY BMW customers. He said I need to do customer facing service writing for a while before he will make me the service manager at one of the dealerships. The position for service manager has opened up a few times, and my name has been brought up every time but gets shot down because I haven't put in my time with customers.
Anyways, two weeks ago I agreed to temporarily write service at the BMW store because one of the advisors is out for back surgery. I agreed to do it for two weeks, and then go back to my regular job. Friday, one of the new advisors didn't show up for work, or call. Now, with them quitting, I'll be stuck there for the rest of the month at least. I'm trying to decide now if I should stay there and do it for a few years until a management position opens, or put in my minimum time needed to get the hell out of there and go back to what I enjoy doing. I hate it, and loathe going to work in the morning. Boss said he will make it worth my while and they emphasize how much they appreciate me helping, but it ****ing sucks big time. BMW customers are UNBELIEVABLE.
My job is pretty good. I have my own office, don't have to deal with the public, work monday-friday, HOURLY pay plus bonuses, 3 weeks paid vacation, manageable amount of stress, and respect within the company. Would you guys get the hell out and go back to what I'm doing, or hash it out for months, possibly years, and wait for my time to come?
it basically boils down to this:
70K/year now: Happy, not rich or poor, pretty good quality of life. 40 hrs/week. I'm maxxed out in pay for my position
85-100k service advising: Hate life, hate job, 50-60 hours a week. lets just call it an Acute illness. Rapid onset, severe stress at
times. Become a robot and lose all human emotion.
125ishk service manager: Can't get there without writing service for a while, who knows how long, if ever. Better money status,
40-50 hours/week. More of a Chronic stress level. Slow, drawn out, constant stress. Expendable if
people working below me don't perform, could lead to GM eventually.
Input?
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