1st of all why does she need all that info? Id be scared to send all that in fear of someone trying to use my info to buy stuff. Thats unprofessional IMO. Especially since you have bought things in the past. Id be just as upset as you too. I also went with a nations alternator and its been great. Very well made and keep volts up with everything on and running at idle.Over the last 5 years I've bought a blower, injectors, TB, three full paid tunes, CAI, oil separator, pulleys, harmonic balancer, Thump tensioner, BAP, and tons of other stuff. Dozens of parts. Earlier this year I placed an order online (as I always do) for a $600 alternator. A few days later some rude woman called to say they would not fill the order because she "didn't recognize me." I told her I'd ordered many thousands of dollars in parts, so please look up my account by name, email, phone number, whatever. She said she didn't need to do that because she didn't recognize my name, so I had to scan the front and back of both my driver's license AND my debit card, send them to her by email, and wait for some period of time for her to verify it. I told her she just lost all my business. I called Nations and got my alternator along with great customer service.