SVTP Examines Early 2015 Mustang Quality Issues

SID297

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The launch of the 2015 Mustang has not been the smoothest in FoMoCo history. Just ask anyone who has ordered a new and has yet to receive it due to several quality control delays. Still, Ford has pushed through the difficulties and cars are being delivered to dealers and customers. However, there are lingering quality issues you may not be aware of that afflict the very car you may be considering buying off the showroom floor today. Though quality has been improving as production has continued there are still a lot of cars out there with readily apparent defects. Here are a few of the issues we noticed on a few cars we inspected at a local Ford dealership:


Here is one of our test subjects, a base V6 auto.

2015_Mustang_Quality_024.jpg



This is the other car we will be looking at, a Premium GT.

2015_Mustang_Quality_025.jpg


Uneven Body Panel Gaps

Next time you see an S550 Mustang pay close attention to the panel gaps, especially on the hood and fenders. The gaps around the doors and decklid can be uneven as well. We've seen some wildly varying gaps on some of the earlier car, but things seemed to have gotten better as production rolled along. Still, as you can see in the pics below, 2015 Mustang purchasers should mind the gaps.


With my handy measuring device we can compare some panel gaps. This is the hood-to-fender gap on the driver's side close to the headlight. Pay close attention the center of the zero.

2015_Mustang_Quality_006.jpg



This is the same gap on the other side of the car. It is quite a bit wider.

2015_Mustang_Quality_007.jpg



This is the hood-to-fender gap by the windshield.

2015_Mustang_Quality_010.jpg



This is the opposite side. The hood isn't bolted on exactly square.

2015_Mustang_Quality_011.jpg



Let's take a look at how square the door is hung.

2015_Mustang_Quality_012.jpg



This is the top of the door.

2015_Mustang_Quality_013.jpg



This is the bottom, it doesn't sit flush.

2015_Mustang_Quality_015.jpg



One more comparison. Side one.

2015_Mustang_Quality_016.jpg



And side two. Note that the gap on this side is nearly twice as wide as the first.

2015_Mustang_Quality_017.jpg



Let's take a look at the hood to fender gap on another car. Side one.

2015_Mustang_Quality_018.jpg



Side two is massively wider.

2015_Mustang_Quality_019.jpg



Here is another example of a door not sitting flush.

2015_Mustang_Quality_022.jpg


Orange Peeled Paint

Questionable paint quality has plagued Mustangs for years, especially the later New-Edge cars. While for has made great strides in the overall finish over the years, I still feel that there is a ways to go. The SVTP EcoBoost Mustang seems to have far worse orange peel than our 2012 GT project car. It could be that the Competition Orange paint simply shows the flaws more than Yellow Blaze, but nonetheless it is not attractive. Paint smoothness is certainly on place where Ford should strive for a little improvement.


Lighting is the key to getting a cleat pic of orange peel, and we didn't really hit it out of the park here. Still, you can still see that the paint is less than smooth on this rocker.

SVTP_2015_Mustang_PDI_0006.jpg



This is a little farther back view the same rocker. It gives a bit better view of the orange peeled paint on this section of the car.

SVTP_2015_Mustang_PDI_0007.jpg


Cracked Paint

Speaking of less-than-desirable paint quality, you may want to check your recent 2015 Mustang purchase for cracks in the paint. We found this lovely little crack in the drip rail on the roof of the SVTP EcoBoost Mustang. A little touch-up paint will take care of it, but it's something new owners cognizant of. If this crack were left untreated it could lead to a flaking issue if exposed to water and a few freeze/thaw cycles. It's definitely something that you want to catch early.


This is a paint defect caused by an error in the application of seam sealer in the drip rail.

2015_Mustang_Quality_027.jpg


Adjusted Fenders (Touch-Up Paint on Fender Bolts)

I wouldn't call this as much of a quality issue as a sign of fixed quality issues. As mentioned above, 2015 Mustangs can have misaligned panels and uneven panel gaps. However, Ford has been working to address these issues at the factory by making adjustments to certain bits of sheet metal. One particular area that is easy to spot is the front fender bolts. You can tell because the factory line applied paint on the bolts has been broken and touch-up paint has been used to hide the work. I've seen pretty much every variation you can have of the bolts being tampered, from zero to all four upper ones, but nearly every 2015 Mustang I have seen has had at least one bolt loosened at some point. The quality of the touch-up paint application varies wildly too. Check it out next time you're under an S550's hood.


This is what a clean, untouched, fender bolt should look like.

2015_Mustang_Quality_005.jpg



This is what we have been finding. This fender has been adjusted and touch-up paint applied (sloppily) to the bolt.

2015_Mustang_Quality_002.jpg



This one looks to have been torqued, but not adjusted.

2015_Mustang_Quality_003.jpg



This fender bolt is pretty much as bad as it gets. Not only has it been busted loose and touched up once, the techs went back in a second time and then forgot to touch it up again.

2015_Mustang_Quality_023.jpg



It's a good idea to check the hood nuts too. These look fine, but your mileage may vary.

2015_Mustang_Quality_004.jpg



This is the SVTP EcoBoost Mustang. This one of the cleanest touch-up jobs I've seen. Due to the shade of paint the repair job is nearly invisible in most ligkt.

2015_Mustang_Quality_026.jpg


Mismatched Interior Trim

We've seen several reports of cars shipping with interior trim features that do not match their equipment groups. We even heard of a manual transmission car arriving to a dealership with an automatic paddle-shifter equipped steering wheel. In fact, I suspect the SVTP EcoBoost Mustang may have the incorrect center console in it, but I have yet to confirm it. The stitching on the vinyl components of it does not match the stitching of the optional Recaro seats or door panels. I know that type of stitching is available on the console parts because I have a shift boot that matches the seats. I'm going to dig into this one more in the next few weeks and I'll post an update about my findings. In the meantime, be aware that these cars are produced on an assembly line and the possibility of getting mismatched components installed is very real. Be vigilant.


I suspect the SVTP EcoBoost Mustang came equipped with the wrong center console trim. You can see this extra shift boot we have happens to match the factory Recaros and door panel stitching than the boot that came in the car.

SVTP_2015_Mustang_PDI_0001.jpg



Here you can see that our borrowed boot matches the white/silver seat stitching far better than the factory equipped boot or center console with their black stitching.

SVTP_2015_Mustang_PDI_0003.jpg



The e-brake handle also has black stitching, which also doesn't match the Recaros or door panels. I said earlier that I suspect this trim is incorrect because I haven't been able to figure out what it takes to get this color stitching. No matter Ford's reasoning, I believe this particular car should have come equipped different console trim.

SVTP_2015_Mustang_PDI_0004.jpg


-SID297:beer:
 

jdcobra

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Wow, didn't think it was that bad. I triple checked mine and thankfully everything came out better than I could have imagined.
 

Em3

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Great post with plenty of exact information on stuff. Thank you for sharing.
 

13 RaceRed 5.0

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I never looked that closely at my 13 GT, maybe I better not!

Still, in the coin world these type of defects are called "errors" and usually command higher prices. Don't fix them. :coolman:
 

SID297

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I never looked that closely at my 13 GT, maybe I better not!

Still, in the coin world these type of defects are called "errors" and usually command higher prices. Don't fix them. :coolman:

Here's a little detail I got from someone very close to Ford. The 2015+ cars seems to be built with looser tolerances in many areas (such as the fenders) than the S197 cars. This allows these panels to have a far greater variation in mounting location than previously, so more care has to be taken to make sure everything is properly aligned. I suspect much of this is due to Ford's manufacture engineering resources being spread with major re-tooling of the DAP for 2015 F-150 production.
 

bpmurr

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Here's a little detail I got from someone very close to Ford. The 2015+ cars seems to be built with looser tolerances in many areas (such as the fenders) than the S197 cars. This allows these panels to have a far greater variation in mounting location than previously, so more care has to be taken to make sure everything is properly aligned. I suspect much of this is due to Ford's manufacture engineering resources being spread with major re-tooling of the DAP for 2015 F-150 production.

Did that source also happen to say what Ford's plans are to address build quality issues? I've had a handful of issues with my car. While the dealer has been able to address them to date. Most of it comes down to a lack of attention to detail during assembly. What happened to Quality is Job 1? Ford is a large company, launching the F150 at the same time isn't a good excuse for quality to suffer.
 
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Budwise

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Yep, I've seen the same on my 2015. Luckily with some determination you can bug the dealer to fix most of them.
 

BMR Tech

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Travis! Good stuff.

I will snap some shots if I can remember, this evening. I have been doing some more mods to the car, and in the process, come across some stuff that had me wondering.

The bolts/touch up has me LMAO. I was just looking at the ones on my car the other day, thinking WTF happened here. lol!

My passenger side matches very well (body lines/panels) - the driver side, not so much....

Something else I noticed, was that the hood positioning on my car was all sorts of jacked up. The driver side of the hood, stuck up almost 1/4" above the fender....and the pass side, sat down in, lower than the fender by about 1/16". Of course, no biggy....as I just adjusted the pads.

AH! Something else. My front running pony is SUPER floppy. It moves in/out of the mount atleast 1/8". I noticed this the first day I had the car, and I revisisted it the other day when I painted the pony black to match the grill.

And....be careful of rocks! I drive about 30-40K miles yearly. Rarely ever does a rock fly up and crack my windshields. The first day I had this car, a very small rock chip came up from road construction, and bounced off the glass.....30 seconds later, crack across entire windshield.
 

BMR Tech

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Something else.

The IRS Cradles in these cars are not square. Atleast, not consistent. My base GT, and our PP...the cradles are mounted in completely different locations (varies greatly) - and the toe rods are set much differently in position from one side, to the next, in the PP car.
 

SID297

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Did that source also happen to say what Ford's plans are to address build quality issues? I've had a handful of issues with my car. While the dealer has been able to address them to date. Most of it comes down to a lack of attention to detail during assembly. What happened to Quality is Job 1? Ford is a large company, launching the F150 at the same time isn't a good excuse for quality to suffer.

Fromw what I've seen the later built cars are better than the earlier ones, so it would seem that things are improving.


Something else.

The IRS Cradles in these cars are not square. Atleast, not consistent. My base GT, and our PP...the cradles are mounted in completely different locations (varies greatly) - and the toe rods are set much differently in position from one side, to the next, in the PP car.

Do you think that is due to suspension tuning varying between the two cars based on the packages, or just that the build tolerances are loose and that's just the way they happened to get put together?
 

VRYALT3R3D

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Wow. I am going to have to take a closer look at my 2015 tomorrow. I will report back with defects I find.

Are those Job 1 cars or Job 2? Mine is a Job 2.
 

BMR Tech

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My jalopy.

20150113_214126_zpsbt0lusk2.jpg


20150113_214449_zpswf6yhxer.jpg


And the floppy pony....lol

[video=youtube;SMP-7cU4NRQ]https://www.youtube.com/watch?v=SMP-7cU4NRQ[/video]
 

BMR Tech

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2015 mustang recalls will come

lol...

I can' wait until I get recalls. I wanna see their faces when I roll up to get recall work done, with a race car.

When I trash the stock motor, I am going to trailer the car up to the dealer and see if they will replace the engine under warranty. :lol:
 

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