Avoid JJ @ Woodbine Motorsports

[JJ 10.88 Coyote]

I will go outside right now, take a pic of the mileage, go to uhaul, get a trailer, bring the car to you. Now wiggle your way out of that one.

Wiggle my way out of what? I asked you several times to bring the car to me but you refused and said you didn't want me touching the car again.

I'm confused because if its running flawlessly now for the last 150 miles (which is what you said on the phone today)with my tune on it what is the need to bring it to me?

I would be happy to get the vehicle here again and if you can arrange that please do. I would accomidate you in anyway I can.

JJ

 

[Heuristic]

From the way it sounded it seemed like you refused to bring back the car period.

Not true, he is refusing to allow JJ to work on the car. He said he was willing to bring the car to him and show him that it's JJ's tune that is messed up, not the car.

 

[04azuremach]

Im telling you right now keith would not go through with all this bull shit for 400 bucks. He can afford it. This is strictly prinicpal

 

[4VFTW]

JJ one question...did you send him your tune under the guise of it being a Vortech tune?

 

[PhillyLS1]

I would be happy to get the vehicle here again and if you can arrange that please do. I would accomidate you in anyway I can.

JJ

I'll bring the car to you. But I want to be there for whatever it is you want to do. So if you can accommodate that? Then let's do this.

If you want to avoid all this BS so we don't have to see each other ever again? I'd happily take half my money back.

I'm not sure what you want to do the car, but you can swap tunes to your heart's content while I'm there. Go for it. Want to do the tune pepsi challenge? Wonderful.

 

[Heuristic]

JJ one question...did you send him your tune under the guise of it being a Vortech tune?

Yes he did. In his own words

I asked you to load the tune that I sent you, which I told you was the Vortech tune and if it fixed all your issues I would give you 100% of your money back but I also knew from talking to you and listening to your threats and warnings that you pretty much wanted a refund no matter what so I sent you the tune that was on your car when you left here.

 

[PhillyLS1]

JJ if you're reading this, I'm going to bed. I have to get up at 0430. I will call you at 9am if there's nothing going on, but I WILL get in contact with you tomorrow.

I have one car show this weekend and two the weekend after that. I have to make them due to sponsor obligations (which I know you're familiar with). Like I said, I'll do anything I can so that we can part ways amicably and we both feel like we didn't get ripped off.

 

[JJ 10.88 Coyote]

JJ if you're reading this, I'm going to bed. I have to get up at 0430. I will call you at 9am if there's nothing going on, but I WILL get in contact with you tomorrow.

I have one car show this weekend and two the weekend after that. I have to make them due to sponsor obligations (which I know you're familiar with). Like I said, I'll do anything I can so that we can part ways amicably and we both feel like we didn't get ripped off.

I have a dyno appointment at 9 so I may not be able to take your call but will do the best I can to do so. If I don't please feel free to contact me at your earliest convenience.

I have been contacted by other customers that this is not the only forum you have posted this on and I am not a member nor do I have the free time to check those out so pkease update those threads with current resolution ideas to this issue. I would appreciate that and take it as a sign that we can amicably resolve this issue and possibly go get a beer afterwards.

Thank you

JJ

 

[Dave5.0]

Question FOR JJ - HOW WAS THE CAR RUNNING WHEN YOU GOT IT?

 

[mhyjek]

I have a dyno appointment at 9 so I may not be able to take your call but will do the best I can to do so. If I don't please feel free to contact me at your earliest convenience.

I have been contacted by other customers that this is not the only forum you have posted this on and I am not a member nor do I have the free time to check those out so pkease update those threads with current resolution ideas to this issue. I would appreciate that and take it as a sign that we can amicably resolve this issue and possibly go get a beer afterwards.

Thank you

JJ

OP take your lost and move on this guy has shone his cards. Move on and get real tuner like AED, LUND. Ive had both of there tunes and they won't put you with this bs. And make things right. I run my own business and this post being half true not to knock either party involved should've of come up with solution. It is a lot easier to make things right...

 

[Dash808]

Question FOR JJ - HOW WAS THE CAR RUNNING WHEN YOU GOT IT?

He probably doesn't know since he didn't do a baseline pull.



Hell the last Lightning I tuned, there's no way I would have wanted to attempt a pull with it the way that I got it, pullied to 23psi on pump, backfiring, with lots of unknowns. Talk about sketchy...




There are always 2 sides to every story and lots of times miscommunication or misunderstanding gets the best of a situation.

Good luck to all involved with this.

 

[65fastback2+2]

Wiggle my way out of what? I asked you several times to bring the car to me but you refused and said you didn't want me touching the car again.

actually, he said he didnt want you touching the car mechanically, but would allow you to mess around with whatever tuning wise.

:read:

 

[NoSlo5oH]

Good luck OP. Hopefully Woodbine will accept the tune back and at least give you a 50% refund. I think that's a more than fair suggestion on your part considering you have to spend more time and money to drive back to Woodbine. I hate hearing horror stories like this. In fact, personal experiences and stories like this are what often cause me to refrain from paying most shops to do any work for me. I now (whenever possible) do all of my own work on my cars, bikes, etc. Having said that, I do know that there are lots of good business oriented people out there, however; a negative experience or two can make it very hard for a person to redevelop trust again.

 

[beefcake]

I'm curious what exactly are the mods on the car. Is it a basic vortech v3 complete kit?

Any other modifications? Does it have a bap?

We've done more Paxton / vortech setups than anyone out there. I ask for a couple reasons.

The standard "complete" kit, does not come with a bap. Without a bap on average 530-550 is what your going to see out of the car without pushing the fuel system lean.

I'm assuming JJ didn't install the kit from what I've read. Was he just commissioned to tune the car, or was he supposed to go over the vehicle and check the install, etc...?

As far as bricking. My personal car bricked 3 weeks ago while we were tuning it (right after the sct update), it took about 5 times returning to stock for it actually to work, but eventually it did, no issues after the first brick.

2 weeks ago, we were tuning Gizmo's car, updated, the car bricked, would not return to stock. We did a KAM reset on the x3, and then the car would return to stock. After that, no issues after the first brick.

If you don't have luck flashing back to stock, you could be hours with SCT getting the car returned to stock.

I don't know what the scheduled time frame was for tuning the car. Our remote tuning sessions with Lund usually take 3-4 hours to complete. But again, we've done dozens upon dozens of these.

Now, playing devils advocate on both sides. On the customer side. It does seem the tune may have been rushed a bit.

Also, with the tips, they should have been looked after better.

On JJ's side. He is correct. Tunes do not degrade. As far as the car not starting, i'd be 99% sure in guessing that the car blew a tube off. It happens all the time after "initial" installs.

I had a customer 3 weeks ago call me because the "tune" changed in the car. Told him it doesn't happen, something is going on mechanically with the car. I told him to double check all the tubes, that he blew one off. He text me 1/2 hour later. Found a tube off.

If a tube is starting to come off, and air is starting to get in things are going to change until it blows off completely.

Local customer, older gentleman, called with similar issue. Explained a tube came off, told him to go check them. Called back, said no tubes are off, had the car towed in. Right at the top. Tube off.

I think there might be issues on both ends. Especially if JJ did indeed send the same tune over.

tough situation.

 

[Fabbed5.0]

Sorry to hear this OP ive been screwed by a tuner as well its never good.

 

[Lone Star]

I don't personally know JJ but I have heard nothing but good things about him and his business. I know several people that swear by JJ and because of that I have recommended him to others looking for a good tuner in the area. Matter of fact a close friend of mine who is also a mechanic, called JJ to ask for a specific part that was hard to find late notice on a saturday and JJ came through and was greatly appreciated and sold at a fair price.

I do personally know Keith and though we aren't close friends I have been around him enough to know that he isnt one to complain about much unless he felt he was wronged. He is extremely knowledgeable when it comes to the car scene and the cars that he has. "been around the block" if you will. He isn't looking for anything for free, but expects things done right and treated fairly.

I think that this went too far as Keith was probably pissed that he was hung-up on (dropped call) and pissed that his car was jacked up because of a tune while out of town at MW. JJ clearly wants to make this right, and I think that Keith should give him the chance to do that.

Hope this works out for both Keith (op) and JJ, and they enjoy that beer afterwards.

 

[Lone Star]

I'm curious what exactly are the mods on the car. Is it a basic vortech v3 complete kit?

Any other modifications? Does it have a bap?

We've done more Paxton / vortech setups than anyone out there. I ask for a couple reasons.

The standard "complete" kit, does not come with a bap. Without a bap on average 530-550 is what your going to see out of the car without pushing the fuel system lean.

I'm assuming JJ didn't install the kit from what I've read. Was he just commissioned to tune the car, or was he supposed to go over the vehicle and check the install, etc...?

As far as bricking. My personal car bricked 3 weeks ago while we were tuning it (right after the sct update), it took about 5 times returning to stock for it actually to work, but eventually it did, no issues after the first brick.

2 weeks ago, we were tuning Gizmo's car, updated, the car bricked, would not return to stock. We did a KAM reset on the x3, and then the car would return to stock. After that, no issues after the first brick.

If you don't have luck flashing back to stock, you could be hours with SCT getting the car returned to stock.

I don't know what the scheduled time frame was for tuning the car. Our remote tuning sessions with Lund usually take 3-4 hours to complete. But again, we've done dozens upon dozens of these.

Now, playing devils advocate on both sides. On the customer side. It does seem the tune may have been rushed a bit.

Also, with the tips, they should have been looked after better.

On JJ's side. He is correct. Tunes do not degrade. As far as the car not starting, i'd be 99% sure in guessing that the car blew a tube off. It happens all the time after "initial" installs.

I had a customer 3 weeks ago call me because the "tune" changed in the car. Told him it doesn't happen, something is going on mechanically with the car. I told him to double check all the tubes, that he blew one off. He text me 1/2 hour later. Found a tube off.

If a tube is starting to come off, and air is starting to get in things are going to change until it blows off completely.

Local customer, older gentleman, called with similar issue. Explained a tube came off, told him to go check them. Called back, said no tubes are off, had the car towed in. Right at the top. Tube off.

I think there might be issues on both ends. Especially if JJ did indeed send the same tune over.

tough situation.

Was installed by Vortech in California at their shop. Keith's car from what I understand was given the whole kit and caboodle when was installed by vortech. The tune that JJ was to do was for the addition of long tube headers and offroad set up that Keith didn't have when vortech did the install. If I'm wrong then I'm sure that either Keith or JJ will chime in

 

[itSSlow98]

Get your money back and let Adam at Rev auto tune it.

 

[stangposse]

Personally, while I can see how a refund is justified, I would have not gone apeshit and posted negative reviews on multiple sites this soon. It's clear that both parties had agendas and were trying to meet schedules. The tuner ran into a few unexpected hiccups while in possession of the car. It seems the tuner was just as confused as the OP and was willing to spend time on getting it right, free of charge. Up until now, tuner seemed to be a reputable, stand up guy with little to no negative feedback. I'm sure he didn't get that way by pissing people off and handing over un-driveable cars. Sure...perhaps he should have refused the work, but my gut tells me he wanted to make you happy by cramming it in. As a successful tuner I highly doubt he was concerned about not being able to do the task he was paid to do, its not like he was trying to do the impossible.

If it were me, I would have let the dust settle and then picked up the phone, or met face-to-face, and discussed my concerns and requested a refund one last time. Give the guy a little slack before resorting to this. The damage done by posts like this should be reserved for people like Ironhand or flat out thieves who's intent was to do harm from the get go. This was only $400 and about a guy who was begging for a shot to make it right.

That's my $.02.

Hope this gets resolved.

 

[NinjaBum]

What confuses me is the OP said he saw that the tuner sent him the same tune again in order to see if he could catch him in a lie or something, but OP used the canned Vortech tune instead correct?

Whybdoesbthis JJ guy keep saying OPs car is running fine on the same tune OP received from JJ when OP states that wasn't the tune he installed because he recognized the "revised" tune was in fact the tune his car ran shitty with?