Originally posted by Sn8k Charmer
The regional rep (thru the GM) offered me a replacement car this morning. I told them I did not want another one, as I am sure you can see I just don't feel like they have treated me with any respect. The GM was actually angry with me because I didn't want to take their offer. He said it was a reasonable offer, and way back when if you had problems like this you were just stuck with the car. You would think I was making this crap up... Why in the world would I want to take another car from these guys.
Originally posted by Sn8k Charmer
The regional rep (thru the GM) offered me a replacement car this morning. I told them I did not want another one, as I am sure you can see I just don't feel like they have treated me with any respect. The GM was actually angry with me because I didn't want to take their offer. He said it was a reasonable offer, and way back when if you had problems like this you were just stuck with the car. You would think I was making this crap up... Why in the world would I want to take another car from these guys.
Originally posted by lesrok
When I bought my Cobra I knew what I was getting into. I know Ford's are a piece of shit, but I couldn't afford a vette, so I got the Cobra cause it dips. I've had a shit load of problems with it, but I still love it.
Originally posted by Sn8k Charmer
The regional rep (thru the GM) offered me a replacement car this morning. I told them I did not want another one, as I am sure you can see I just don't feel like they have treated me with any respect. The GM was actually angry with me because I didn't want to take their offer. He said it was a reasonable offer, and way back when if you had problems like this you were just stuck with the car. You would think I was making this crap up... Why in the world would I want to take another car from these guys.
Originally posted by Annihil8or
What you have to realize is that it was not personal. It was not disrespectful to you as an individual. Their job is to weed out claims that are bogus and make the process of replacing an alleged "lemon" difficult. Your case turned out to have merit and they are now offering you a new car.
Sure, it's ok to be angry about them not coming across sooner but don't cut your nose off. The replacement car has a better than 90% likelihood of being one of the best values and best performing cars on the road. You would pass that up? Not worth doing just to prove a point. Besides this is the way the game is played, it wasn't about disrespecting you.
I'm glad that after my lemon case I didn't get so upset that I stopped buying Ford products because that wouldn't leave much out there for me. I have had too much experience with GM to go that route. If you think Ford has been bad, you haven't seen anything yet. Good luck I hope that you are happy with either choice you make.
Originally posted by Sn8k Charmer
I think you guys miss the point of the information this website provides. Its like you have Ford googles on. Do you not see the numberous problem people are having with this car. Do a search, look at the board daily, or just open your eyes. I have been to many, many other boards and they do not have the numberous problems with their cars as we do. Why is this acceptable? My numberous other cars did not have this many problems. Tick, vibrations, rust, overheating, alignment, etc... What better to judge a car on than it's reliability....? How is it fair for me to test another Cobra for Ford? I have already told you the Service Manager took out other cars and found the same type of problem as mine when driven in the same situation as mine is. What do you expect me to do, continue down this same road until Ford handles this problem on all cars? Remember I'm at high altitude, I drive it in bumper to bumper traffic, I never really see over 40 miles per hour, and this is my daily driver. How many other people are driving their cars in this same scenario?
Originally posted by Sn8k Charmer
I think you guys miss the point of the information this website provides. Its like you have Ford googles on. Do you not see the numberous problem people are having with this car. Do a search, look at the board daily, or just open your eyes. I have been to many, many other boards and they do not have the numberous problems with their cars as we do. Why is this acceptable? My numberous other cars did not have this many problems. Tick, vibrations, rust, overheating, alignment, etc... What better to judge a car on than it's reliability....? How is it fair for me to test another Cobra for Ford? I have already told you the Service Manager took out other cars and found the same type of problem as mine when driven in the same situation as mine is. What do you expect me to do, continue down this same road until Ford handles this problem on all cars? Remember I'm at high altitude, I drive it in bumper to bumper traffic, I never really see over 40 miles per hour, and this is my daily driver. How many other people are driving their cars in this same scenario?
Originally posted by Sn8k Charmer
As some of you know my Cobra has overheated about 10 times now (I have had it for a little over 60 days, the dealer has now put over 200 miles on my car). It has now been in the 90s here in Colorado for weeks. My car has been in and out of the shop (four times now) for this problem. They have had the car since last Tuesday, it has over heated on them as well as the Ford Engineer. They said the problem with the car is the style I drive (and obviously the style the dealership drives as it over heated on them multiple times), even though they have made mine and several others overheat with the exact combination of events. Yesterday the Service Manager told me they were going to buy my car back, and they would call me with details today. They called alright, they said I should not rev the car over 4,000 rpms in traffic...basically I need to "upshift the car more", and the car is working within specs.
And that's it...they have offered me an extended warranty...and that's all they will do.
FORD SUCKS.....Prove me wrong.