It all started with noise coming from the rear of the car which sounded like a bad pinion bearing. So I scheduled a time and took the car in on October 30 15. November 3rd I get a call after the dealership confirmed the noise and disassembled the rear end.
They informed me that the driver side carrier bearing was bad and that the race was spinning inside the housing and that the bearing was spinning on the differential (the tech said he pulled the bearing off the differential with his hand and nearly fell off). They informed me that the race had made a deep grove in the cap and the housing itself and that the housing would have to be replaced.
So the dealership ordered a new differential and bearing set along with a new housing. The Torsen differential and all of the parts minus the housing were received after a few days (Performance & Track Pack car).The dealership has told me that there are no 2013 rear housings in the country and that It is still on order from Ford. The warranty ticket keeps getting updated but still shows it back ordered with no delivery date and "sourcing vendor" under the rear housing status.
So here we are at week 12 and Ford still has yet to deliver a rear housing and my car has been at the dealership since. Is there any Ford rep's that could look into this or any one that could help?
I really don't know what to do at this point other than wait for Ford to come up with a housing so the dealership can put my car back together.
They informed me that the driver side carrier bearing was bad and that the race was spinning inside the housing and that the bearing was spinning on the differential (the tech said he pulled the bearing off the differential with his hand and nearly fell off). They informed me that the race had made a deep grove in the cap and the housing itself and that the housing would have to be replaced.
So the dealership ordered a new differential and bearing set along with a new housing. The Torsen differential and all of the parts minus the housing were received after a few days (Performance & Track Pack car).The dealership has told me that there are no 2013 rear housings in the country and that It is still on order from Ford. The warranty ticket keeps getting updated but still shows it back ordered with no delivery date and "sourcing vendor" under the rear housing status.
So here we are at week 12 and Ford still has yet to deliver a rear housing and my car has been at the dealership since. Is there any Ford rep's that could look into this or any one that could help?
I really don't know what to do at this point other than wait for Ford to come up with a housing so the dealership can put my car back together.